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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"Super dealership, excellent service, friendly smiles and very well run!"
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| By: chris Elgin,IL |
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"From the moment I walked in I knew this was the place I wanted to buy from. Glen and Ashley were so kind and very knowlegdeable.Glen took the time to make me feel right at home and answered all my questions about the 2010 Triumph Thunderbird. What an awesome motorcycle. I have never felt as comfortable in a dealership as I did here. Best purchase I've ever made. "
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| By: Brian Conway,AR |
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"Bought my R1200GS in 2006 from them. The second bike I have purchased there. Great experience, great people will always buy from them when purchasing a BMW. They make you feel welcome every time you walk in the door. Some people talk about hospitality these guys live it. Way to go James and staff"
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| By: Robert Hot Springs,IN |
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"So, there I was on a Friday afternoon sitting on the couch with my wife watching a movie, when unexpectedly, the doorbell rings. I'm wondering who could be at my door that early in the afternoon, and if it was a salesman, I wasn't going to answer. After a quick peek through the peep hole, I see someone standing there who looked like one of my friends. I open the door and see Glen standing there. I'm like, "Glen, what are you doing here!?" He replies with a "Bringing you your Streetfighter." Totally astounded I asked where he went to pick one up from cause I was under the impression that it was going to be another 2 or 3 weeks before delivery. He then tells me, I don't know, ask her... I turn around to see my wife there smiling with the camera shooting video, she says "Happy Anniversary!" I was totally dumbfounded, and I don't think that I was able to put together a coherant sentence...
My wife had purchased the bike earlier in the month and was keeping it a secret from me. Along with the entire family there at LR BMW/Ducati. They were all in on it!
The family here at LR BMW/Ducati/Triumph is amazing! Best dealership that I have ever had the PLEASURE of dealing with. Small, quaint, and you feel right at home when you walk in the door. A+ family! You guys are simply great!!! I can't say enough how pleased I am. Ya'll are sneaky sneaky though!
Thanks so much guys/gals! Ya'll rock!"
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| By: William Cabot,AR |
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"Great place to hang out. Friendly people, great service and tempting products.
I have purchased 3 motorcycles here and numerous parts and accessaries. Prices are fair and service is remarkable."
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| By: Anonymous Mabelvale,AR |
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"Why only 5 Stars ... this is a 10 Stars location.
I purchased my K1200s from BMW of Little Rock and it was a great experience. Since my purchase, I have had it serviced at BMW of LR ... these guys are the BEST! Take it from me ... I'll ride over 300 miles for the best service experience .... "
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| By: Mark Carollton,TX |
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"As a motorcycle enthusiasts I can only say this about BMW of Little Rock and my shopping experience I recently had with them A++++++++. Other dealers around the country should all come in sit down and watch and learn how customer service is done oh and maybe even buy the book. I have owned 16 motorcycles since 1979 of all makes and models from dirt to sport to touring and in those years I have dealt with every Japanese manufacturer and dealer here in central Arkansas and none of them could come close to you guys in any segment of the sale or service. When I retire from the military next year the first place I am going to look for a new career is at BMW of Little Rock because they run the type of organization I would be very proud to be a member of. My next bike will be a Triumph and then in a few years I will buy a BMW from these fine people. Kudos Kudos Kudos. Keep up the good work guys and gals. "
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| By: James Hensley,AR |
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"I came in for service today on my 08 R1200RT. I had the bike on the trailer and it was raining very heavy. The minute I drove up the excellent service started. The service dept unloaded my bike, they immidiately started to work on it, while I was stacking up on goodies in the parts dept. I felt very comftable there (like family)When my Bike was finished they loaded it back on the trailer. I must honestly say Service like this is now-a-days rare. Thank you very much. "
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| By: Fred Mt.Ida,AR |
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"I purchased a new 2008 R1200RT in March 08. This Bike took the place of a 06 Yamaha Road-star.Its like stepping out of a NY Taxi into a world of luxery and comfort,not to mention power and cornering ability. Believe me I know, I have been riding for at least 55 years. The sales staff treaded me as if I was their only customer.The service department spend ample time with me explaining the ins and out of this bike.They bend backwards taking care of the financing and all of my other needs that go along with the purchase of a new vehicle.I am very pleased with the performance of th R1200RT and the entire staff at Little Rock BMW. I shall return. Fred "
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| By: Fred Mt. Ida,AR |
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"I bought my R1200GS in November 2005 from BMW-LR. The entire process was fun, exciting and I was treated like a best friend. I continue to return to them for parts and service and apparel. They are what makes me want to buy a new BMW when the next times comes. (I just hope it comes soon! - because I really NEED the new F800GS)"
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| By: Chris Moscow,TN |
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"Very convenient to downtown. Great organization."
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| By: Gary Little Rock,AR |
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"Great customer service!"
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| By: Anonymous Arkadelphia,AR |
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"I have purchased three BMW motorcycles from BMW of Little Rock, plus have ordered parts and accessories from them.
You can count on them to make the purchase process a 100% postive experience. They also backup the sale with an outstanding service department."
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| By: Mark Paragould,AR |
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"Great, knowledgeable fine dealership."
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| By: William Little Rock,AR |
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"My husband and I recently purchased a R1200RT from BMW of LR and the entire experience was wonderful! Aside from being completely thrilled with the bike itself we were very impressed with the way we were treated by the entire staff. James made sure we were well informed about each model we were interested in and helped us make the decision on which one was right for us. In addition they all made us feel like we were now part of a huge family and that we were welcome back anytime just to hang out! They don't just sell you a bike and send you on your way, they sell you a bike and make you a friend for life. Thanks to everyone there who helped make our dream come true!"
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| By: Chris Benton ,AR |
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"Purchased my daughter a Vespa on 8-4-06. We were treated like long-time friends. The owner spent a long time going over the scooter with us and showing us the other bikes and visiting. One of the nicest places I have ever done business. Thanks, Bobby"
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| By: Bobby De Queen,AR |
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"Whooo... What can I say other than I understand why so many people from Memphis are going all the way to Little Rock to buy BMW motorcycles. From the time that was spent with me before the sale, to the time spent with me outfitting with my new gear, to making sure I got some lunch, to the time you spent with me presenting the GS and getting me ready to leave, to calling me later that evening to make sure I got home safely after my ride back from Little Rock, all amounted to the absolute best experience I’ve ever had at ANY kind of dealership, period.
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| By: Grant Memphis,TN |
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"I've owned a LOT of motorcycles, Triumph Arkansas is by far the best experience I've ever had with any dealership. Keep up the good work."
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| By: Dan Williford,AR |
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